CUSTOMER COLLECTION

You will be responsible for the collection of your order, at the selected branch. Make sure to keep your order/reference number on hand when collecting. Please allow us at least 5 hours to get your order ready.

COURIER COLLECTION

Should you use your own courier service to collect your order, make sure the courier has your correct order/reference number, in order to receive your goods. Please allow us at least 5 hours to get your order ready.

DELIVERY SERVICE

We can deliver your goods to your door, at a fee*. Please be aware that this is subject to specific days in specific areas – check out our delivery areas map below. All orders for delivery must be placed by 15:00 the day before your scheduled delivery.

DELIVERY OF GOODS

Please check the received goods against the packing slip within 24 business hours of receiving.

This is especially important if the goods are to be printed, washed, dyed, re-labelled, or decorated as picking errors can occur. If you find there is a picking error before the order is printed we can replace but once the goods are printed we cannot exchange the goods.

ORDER COLLECTIONS

Allow us at least 4 hours to get your order ready, if you are buying samples then feel free to buy direct from our showrooms.